Terms and Conditions

  1. DEFINITIONS AND INTERPRETATION

1.1 In these Terms, unless the context otherwise requires:

1.2 Headings are for convenience only and shall not affect interpretation.

  1. AGREEMENT AND ACCEPTANCE

2.1 These Terms constitute a legally binding agreement between the Company and you governing access to and use of the Platform.

2.2 By accessing, registering with, or using the Platform, you confirm that you have read, understood, and agree to be bound by these Terms.

2.3 These Terms constitute the entire agreement between the parties and supersede all prior discussions, representations, or understandings.

2.4 You acknowledge that you have not relied on any statement, representation, or warranty not expressly set out in these Terms.

2.5 These Terms are drafted in the English language, which shall prevail in the event of any inconsistency with any translated version.

  1. AMENDMENTS

3.1 The Company reserves the right to amend, vary, or update these Terms at its sole discretion.

3.2 Where reasonably practicable, at least fifteen (15) days’ notice shall be provided to registered Service Providers.

3.3 Notwithstanding clause 3.2, amendments may take immediate effect where required for legal, regulatory, or security reasons.

3.4 Continued use of the Platform following publication of amended Terms shall constitute acceptance of such amendments.

  1. REGISTRATION AND ACCOUNT OBLIGATIONS

4.1 Access to certain functionality requires registration as a Service Provider. Registration is limited to persons acting in the course of a business.

4.2 You shall ensure that all information provided is accurate, complete, and kept up to date at all times.

4.3 You shall:
(a) maintain the confidentiality of login credentials;
(b) not permit unauthorised access or use;
(c) notify the Company immediately of any suspected breach; and
(d) be solely responsible for all activities conducted under your account.

4.4 The Company reserves the right to suspend, restrict, or terminate accounts at its sole discretion in the event of breach.

4.5 All account credentials remain the property of the Company.

  1. PLATFORM SERVICES

5.1 The Platform provides an online marketplace enabling Service Providers to list and promote services and communicate with Visitors.

5.2 The Company acts solely as an intermediary technology provider and shall not be a party to any contract between Service Providers and Visitors.

5.3 The Company does not endorse, verify, or control Supplier Content or user-generated content.

5.4 The Company may introduce paid features, which shall be governed by separate contractual terms.

  1. RANKING AND VISIBILITY

6.1 Listings may be displayed or ranked based on criteria determined by the Company, including but not limited to:
(a) payment status; and
(b) activity levels.

6.2 The Company shall have absolute discretion in determining ranking methodologies.

  1. SERVICE PROVIDER WARRANTIES

7.1 You warrant, represent, and undertake that:
(a) you have full authority to offer the services listed;
(b) all services comply with applicable laws and regulations;
(c) services do not infringe any third-party rights; and
(d) services shall be provided with reasonable skill, care, and professionalism.

7.2 You shall not represent that the Company is a party to any transaction.

  1. LICENCE TO USE THE PLATFORM

8.1 Subject to compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, revocable licence to use the Platform.

8.2 This licence may be revoked at any time without notice.

  1. ACCEPTABLE USE

9.1 You shall use the Platform only for lawful purposes and in accordance with these Terms.

9.2 You shall not:
(a) copy, scrape, or extract data;
(b) reverse engineer or interfere with the Platform;
(c) attempt unauthorised access;
(d) create competing products or services; or
(e) circumvent security measures.

  1. INDEMNITY

10.1 You agree to indemnify, defend, and hold harmless the Company from and against all claims, liabilities, damages, losses, and expenses arising out of or in connection with:
(a) your breach of these Terms;
(b) your use or misuse of the Platform;
(c) Supplier Content; or
(d) any claim by a third party relating to your services.

  1. SUPPLIER CONTENT

11.1 Supplier Content shall be deemed non-confidential and non-proprietary.

11.2 You grant the Company a perpetual, irrevocable, worldwide, royalty-free, transferable licence to use, reproduce, adapt, publish, distribute, and display such content.

11.3 You warrant that Supplier Content complies with all applicable laws and does not infringe third-party rights.

11.4 The Company reserves the right, at its sole discretion, to remove or modify any Supplier Content.

  1. INTELLECTUAL PROPERTY

12.1 All intellectual property rights in and to the Platform and the Platform Content (including, without limitation, all text, graphics, logos, software, and underlying technology) are owned by or licensed to the Company. All such rights are reserved.

12.2 Except as expressly set out in these Terms, nothing in these Terms shall operate to transfer or grant any rights in or to the Platform or Platform Content to you.

12.3 You shall not use, reproduce, copy, distribute, modify, or otherwise exploit any Platform Content or the Company’s intellectual property without the Company’s prior written consent. Any unauthorised use may result in civil and/or criminal liability.

12.4 You represent, warrant, and undertake that you are the sole legal and beneficial owner of, or have obtained all necessary rights, licences, consents, and permissions in respect of, all Supplier Content submitted to the Platform, including all associated intellectual property rights (“IP Rights”).

12.5 You further warrant that the use, reproduction, publication, and exploitation of such Supplier Content by the Company in accordance with these Terms shall not infringe the IP Rights or any other rights of any third party.

12.6 You hereby grant to the Company a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, fully paid-up, transferable, and sub-licensable licence to use, reproduce, store, adapt, modify, translate, publish, distribute, publicly perform, display, and otherwise exploit the Supplier Content, in whole or in part, in any format or media now known or developed in the future, for the purposes of operating, promoting, marketing, improving, and developing the Platform and the Company’s business.

12.7 To the extent permitted by applicable law, you irrevocably waive (and agree to procure the waiver of) any moral rights or similar rights in the Supplier Content.

12.8 You shall indemnify, defend, and hold harmless the Company, its affiliates, officers, employees, agents, and contractors from and against any and all claims, demands, actions, proceedings, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

(a) any actual or alleged infringement of any third party’s intellectual property rights arising from or relating to the Supplier Content; and/or

(b) any breach by you of this clause.

12.9 The Company reserves the right, at its sole discretion, to remove, edit, or disable access to any Supplier Content where it reasonably believes such content may infringe any third-party rights or otherwise breach these Terms.

12.10 The provisions of this clause shall survive termination or expiry of these Terms for any reason.

  1. DISCLAIMER

13.1 The Platform is provided on an “as is” and “as available” basis.

13.2 To the fullest extent permitted by law, the Company disclaims all warranties, whether express or implied.

  1. DATA PROTECTION

14.1 Each party acknowledges that, for the purposes of applicable data protection legislation (including, where applicable, the UK GDPR, EU GDPR, and any implementing or supplementary legislation) (“Data Protection Laws”), each party shall act as an independent data controller in respect of any personal data processed in connection with the use of the Platform.

14.2 The Company shall collect, use, store, and otherwise process personal data in accordance with its privacy policy (the “Privacy Policy”), as amended from time to time and made available on the Platform. The Privacy Policy is incorporated into these Terms by reference, and you acknowledge that you have read and understood its contents.

14.3 Without prejudice to clause 14.2, the Company shall process personal data only to the extent necessary for the purposes of:

(a) providing and operating the Platform;

(b) facilitating communication between Service Providers and Visitors;

(c) improving, analysing, and developing the Platform and related services; and

(d) complying with applicable legal and regulatory obligations.

14.4 Where personal data of Visitors is shared with you, you acknowledge and agree that:

(a) such data is provided solely for the purpose of responding to enquiries and providing Supplier Services;

(b) you shall process such data in compliance with all applicable Data Protection Laws; and

(c) you shall not use such data for unsolicited marketing or any unlawful purpose.

14.5 Each party shall implement and maintain appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.

14.6 You acknowledge and expressly consent to the transfer, storage, and processing of personal data by the Company outside of the United Kingdom and/or the European Economic Area, including in jurisdictions which may not provide the same level of data protection as those territories, provided that the Company implements appropriate safeguards in accordance with applicable Data Protection Laws.

14.7 You further acknowledge that, where you receive personal data via the Platform, such data may have been transferred internationally and you agree that you are responsible for ensuring your own compliance with Data Protection Laws in relation to any onward transfer or processing.

14.8 The Company may provide anonymised or aggregated data for analytics, reporting, and business purposes, provided that such data does not identify any individual.

14.9 Upon termination or expiry of these Terms, each party shall cease processing personal data obtained through the Platform, except to the extent required to comply with legal or regulatory obligations.

  1. LIMITATION OF LIABILITY

15.1 Nothing in these Terms shall exclude or limit liability where prohibited by law.

15.2 Subject to clause 15.1, the Company shall not be liable for:
(a) indirect or consequential losses;
(b) loss of profits, revenue, or business;
(c) reputational damage.

15.3 The Company’s total aggregate liability shall not exceed the greater of:
(a) £100; or
(b) the total fees paid by you in the preceding twelve (12) months.

  1. SECURITY

16.1 You shall not introduce malicious code or attempt to gain unauthorised access to the Platform.

16.2 Breaches may be reported to relevant authorities and may result in immediate termination.

  1. THIRD-PARTY LINKS

17.1 The Company accepts no responsibility for third-party websites.

17.2 Linking to the Platform is permitted only with prior written consent or in accordance with fair use.

  1. TERMINATION

18.1 The Company may suspend or terminate access immediately upon breach, legal requirement, or risk.

18.2 The Company may terminate for convenience upon thirty (30) days’ notice.

18.3 Upon termination:
(a) all rights granted shall cease;
(b) access shall be revoked; and
(c) provisions intended to survive shall remain in force.

  1. COMPLAINTS

19.1 Complaints may be submitted via the Platform.

19.2 The Company shall not be responsible for the acts or omissions of Visitors.

20. NOTICES

20.1 Notices shall be given via the Platform or by email.

21. GENERAL

21.1 The Company may assign or transfer its rights without restriction. You may not assign your rights without prior written consent.

21.2 Failure to enforce any provision shall not constitute a waiver.

21.3 If any provision is held invalid, the remaining provisions shall remain in full force and effect.

21.4 Nothing in these Terms shall create any partnership, agency, or joint venture.

21.5 Neither party shall be liable for failure to perform due to events beyond reasonable control (force majeure).

21.6 These Terms shall be governed by and construed in accordance with English law, and the courts of England and Wales shall have exclusive jurisdiction.